Terms and conditions
The following terms and conditions apply to all users or viewers accessing this scoutneckers.com web site. Please note accessing or viewing this site constitutes acceptance of these terms and conditions. If you do not agree to these terms and conditions please Exit the site.
This site is owned and maintained by Macnaughton Holdings Limited and its related companies ('Macnaughton'). Registered in Scotland 101334. The contents of this site are provided for general information about Macnaughton and their products only.
Macnaughton assumes no responsibility of whatsoever nature for, and disclaims all liability (including responsibility for any action or inaction taken) whether direct or indirect in respect of:
(1) accessing, viewing, or using in any way this web site or any information contained herein; and
Please advise us if you consider any of the Links to be inappropriate, illegal or offensive.
(1) as to the accuracy, content or availability of any information, products or services referred to or contained in this web site; and
Macnaughton do not accept responsibility for any viruses downloaded or resulting damage to hardware or software arising from the use or viewing of this web site.
In all matters relating to this web site, the applicable law shall be the law of Scotland. All viewers and users of this web site agree to submit to the exclusive jurisdiction of the Scottish Courts.
Excepting where otherwise expressly stated, the content of all the pages which form this web site are copyright © Macnaughton Holdings Limited 2010. The reproduction of all or part of the content of this web site, in any form, is prohibited subject to the following permissions.
Permission is granted to print or download to a local or network hard disk whole pages or part pages for your personal use only, subject to the inclusion of the copyright notice "© Macnaughton Holdings Limited 2010" in or upon all such prints or downloads. This permission to print/download does not extend to the inclusion of such printed or downloaded material or any part thereof in any other publication or work whether in paper, electronic, or any other form.
The distribution or copying of the content of this web site for any commercial purpose is specifically prohibited other than with the express written consent of Macnaughton. The granting of a licence by Macnaughton for commercial distribution or copying may be on such terms and conditions as Macnaughton see fit, including, without prejudice to the generality, the payment of a licence fee for each page or image.
Any Trade Marks, Service Marks or other intellectual property contained in or relating to this web site are, unless otherwise explicitly stated, the property of Macnaughton Holdings Limited. The use of such Trade Marks, Service Marks or other intellectual property by users or viewers of this web site is strictly prohibited.
Macnaughton recognises the importance of protecting the privacy of anyone who visits this web site. This Privacy Statement sets out the policy adopted by Macnaughton towards the collection and use of information obtained from those visiting and using this web site. By visiting or using this web site you consent to the collection and use by Macnaughton of information about you in accordance with the terms of this Privacy Statement.
General Undertaking: Macnaughton will:
(1) respect your privacy and confidentiality;
(2) Direct collection: Macnaughton collects personal information (eg user's name, email address, postal address, telephone numbers, etc.) which is provided voluntarily by a user or viewer. Macnaughton enters such information in a database.
Privacy Statement Updates:
Access to Information:
Macnaughton Holdings Limited
by email to firstname.lastname@example.org
Any user may require that this information be removed from the Macnaughton database by writing to the above postal addresses or sending a blank email to email@example.com Macnaughton will correct any inaccuracies in such information as soon as practicable after being notified of them in writing.
This web site provides opportunities for users or viewers to submit suggestions. When a user or viewer submits any suggestion, the user or viewer thereby assigns all intellectual property and other rights in the suggestion to Macnaughton and waives any moral rights and other rights incapable of assignation. Macnaughton shall be entitled to make free use or disclosure of any such suggestion without further reference to the submitter.
If you have any comments or queries regarding this web site please contact us at firstname.lastname@example.org.
You may return goods to us in the following circumstances: -
You can contact us regarding the return of the goods by e-mailing email@example.com or through the contact details listed.
Where we consent to the return of goods, the goods will be allocated with a 'Return Number' by us. This 'Return Number' should be put on an accompanying delivery note and clearly marked on the outside of the returned parcel. Goods returning without this marking will not be accepted. Returning goods should either be made available for our collection, although this is at our discretion, or you should return the goods to us at your expense.
We shall use our reasonable endeavours to expedite the returns process as quickly as possible. Should you require information on the progress of the return order you can contact us on firstname.lastname@example.org or at the contact details listed.
If you cancel an order for goods within 7 days of their delivery then you shall be entitled to a full refund. If the cancellation is outwith the 7 day period, it is at our discretion whether or not a refund shall be made.
You can order goods from this website by clicking on the shopping cart button and following the instructions. An order can be stored to the your username profile by completing the order form within the shopping cart process. The goods will remain stored on your username profile until purchased or for a maximum of 30 days when they will automatically delete. Saved orders can be amended, deleted or added to at any time during the 30 day period.
If you require an exact colour or design as is set out in the website, then this should be specified in the order form and a swatch of cloth should be requested. It is at our discretion whether or not you will be charged for the swatch, as this is dependant on the number of swatches requested.
If you have received a swatch and wish to order goods from that swatch, you should include the swatch reference number on your order form.
If you wish to wish your goods to contain a design or be of a colour not available on the website, then you should send a swatch to us for matching purposes. We will make reasonable endeavours to ensure that all goods ordered match the swatch requested or submitted by you.
It is your responsibility to check that any order is correct and suitable for your purposes. You are advised to keep a copy of the order form for reference purposes.
You can also place an order by written request to Macnaughton Holdings Limited, Tower House, Ruthvenfield Road, Inveralmond, Perth, PH1 3UN, fax to [ 01738 60 4010] by telephone on 01738 9000.
We will notify you by email or letter, depending on how the order has been made, of receipt of your order.
If you wish to amend or cancel an active order which has not yet been delivered this may be done by contacting us on email@example.com or by contacting us on the contact details listed.
Delivery of the Goods will normally be by carrier or postal service, and may require a signature upon delivery. We may also deliver the goods to you by any other method which we deem appropriate. You must specify at the time of making the order whether you require "standard" or "express" delivery. You shall be liable for the cost of delivery which shall be payable in addition to the price of the goods.
We will arrange for the goods to be delivered by the method and to the address which you specify. If an attempted delivery fails (such as the wrong address was specified on the order) then we will notify you and offer to re-deliver the goods, subject to a shipping charge. If you then wish to cancel (please read returns policy) we will refund the full amount minus the shipping charge (charged at cost). Any delivery date quoted is only an estimate. However, we will make reasonable endeavours to advise you of any delays in delivery.
If you are unavailable when we attempt to deliver the goods or you provide incorrect details for delivery, we will endeavour to contact you to advise of the problem. Thereafter we will reattempt delivery. In the event that we are again unsuccessful in delivering the goods, we may cancel your order and retain the goods. If you have already paid for the goods, then we will provide you with a full refund for the goods.
If the order has been placed on the website then payment must be made by credit card or switch card to complete the process.
If the order has been made by telephone or written request then payment can be made by credit card, switch card or cheque. If paying by cheque, a minimum of five working days must be allowed for clearance.
If you wish to place an order on the website, we wish to inform you that the process is both safe and reliable and your payment details are automatically encrypted when entered on to the system.
If you are a retailer and you have made your order directly with us rather than on the website, payment will be accepted by all of the methods stated above and also by bank draft, bank transfer or on account as agreed by us in advance of the order.
No orders will be processed by us until payment has been authorised, cheque payments have cleared or retailer accounts checked and approved.
The Exchange Rate feature on scoutneckers.com is only there for an estimated cost in your country's currency not the price that may appear on you statemnt. This utility is only a helpful guideline as scoutneckers.com do not offer payment in Multi-currency , only in pounds sterling. Multi-currency may become available in the future. We will keep you posted.